Support & Help

Creating Your Account

1. Click "Sign Up" in the navigation menu
2. Enter your email address and create a strong password
3. Verify your email address (check your inbox)
4. Log in and start writing!

Writing Your First Entry

1. After logging in, you'll see today's date displayed
2. Click in the text area and start writing
3. Your entry auto-saves every 2 seconds
4. Click "Save Entry" to manually save

I can't see my old entries

Possible causes:

• Browser data was cleared (encryption salt lost)
• Accessing from a different device without transferring salt
• Using a different browser

Solution:

If you have a backup of your encryption salt, restore it using the steps above. If not, unfortunately the encrypted data cannot be recovered.

Auto-save isn't working

Try these steps:

1. Check your internet connection
2. Refresh the page
3. Clear browser cache and reload
4. Try a different browser
5. Contact support if issue persists

I forgot my password

Steps to reset:

1. Go to the login page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for reset instructions
5. Create a new password

Note: Your diary entries remain encrypted with your original encryption keys, so changing your password won't affect access to your entries.